Postal Rates & Methods of Despatch

UK Orders

These are usually despatched within 24 hours of order being processed (card being debited or cheque clearing) subject to stock availability as shown on each individual product.

Standard Methods

• Orders weighing under 2Kg.  Normally despatched by Royal Mail 1st Class Post.
  • £4 per order if the total order value before postage is under £200 at time of despatch.
  • FREE if the total order value is over £200 at time of despatch (note orders over £200 are usually despatched by DPD Local).
    
    
• Orders weighing over 2Kg.  Normally despatched by our couriers DPD Local. 
  • £4 per order if the total order value before postage is under £200 at time of despatch.
  • FREE if the total order value is over £200 at time of despatch.

Priority Delivery - consignments collected by couriers Monday - Friday.

Use when delivery on a particular day is essential or the order is very urgent. Not available to whole of UK but we can advise at the time of your order.  Must be booked before 14:30 each day.  Normally despatched by our couriers DPD Local.

• £7.99 per order if the total order value before postage is under £200 at time of despatch.
• FREE if the total order value is over £200 at time of despatch.

Please remember that next working day does not include Saturday. If the item you are ordering is shown as out of stock we cannot delivery it next day!
You can arrange for Saturday or Sunday deliveries direct with DPD Local.  The options for this are automatically sent to you along with the expected hour window for delivery.  You must supply either your email address or mobile phone number to receive this tracking information.

Overseas Orders

These are usually despatched within 24 hours of order being processed (card being debited or cheque clearing) subject to stock availability as shown on each individual product.  We use Royal Mail for smaller parcels.   Larger, heavy orders are sent by Parcelforce and we often split these to save on your postal costs. 

Within most of Europe we have a flat rate and these orders will be sent by Parcelforce.  This flat rate is the maximum that we will charge and if we can send the items cheaper by International Signed For we will do this and reduce your postage charge accordingly.

Orders sent via Airmail are usually delivered about a week after despatch but can take longer.  We have recently negotiated much cheaper rates and this means there is no cost reduction for surface mail.

Customers not living in European Union countries can deduct 1/6th VAT (Value Added Tax) from the total price of the goods (excluding printed material which are exempt from VAT e.g. books or catalogues).  If you have already logged-in the prices shown will be with VAT deducted.  Sometimes the VAT deduction may not be shown until you reach the checkout stage of your order. 

There is a minimum postage charge of £5 on all international orders.

• Republic of Ireland - £22 flat rate maximum
• Belgium, Netherlands, Luxembourg - £19 flat rate maximum
• France, Germany, Denmark - £22 flat rate maximum

• Rest of the World charged at cost plus a small allowance for packaging. 

We do not normally check postage rates before we send an order as this slows the entire process down. However if you would prefer that we confirm the total cost before processing your order please ensure that you mention this in the customer message field when submitting your web order.