We have expanded our operation with a new warehouse for mail order processing and are recruiting for new team members.

Contributed by: Graham Muspratt

29 Jan 2021 00:00am

We are delighted to announce a further expansion of the business by moving our mail order operation to a new warehouse, located close to our existing Camborne store. Since the opening of our first store in Camborne town centre in 2002 we have seen immense growth with the mail order side of the business and further expanded with the opening of our second store in Guildford in May 2019.

The new warehouse, that has been seamlessly in operation since the end of December, will be solely for the mail order operation and increased stock holding and will not be open to the public. Our stores at Camborne and Guildford will continue to serve customers in accordance with the latest Covid-19 restrictions, with appropriate social distancing measures in place. All our existing contact details and order methods remain the same.

Our website already now reflects the stock held at the warehouse and customers wishing to use the Camborne ‘Click and ‘Collect’ will need to select the ‘Click and collect’ option when placing an order online.

Join our team
As a result of this growth, we are looking to expand our team. We therefore have new opportunities for customer service staff based at our Camborne branch and also additional staff on the picking and packing side at our new warehouse. Knowledge of model railways would be an advantage but is not essential.

Anyone interested in applying for one of the roles should email us here

Model Rail - 16xx
With the arrival of the Model Rail Magazine 16xx next week, we have already started to process orders in date order, where payment details are available and current. Due to Covid-19 it will take slightly longer than usual to process orders, so please bear with us and do not contact us for individual updates as this just slows down the process, we will contact you if necessary.

Chris Trerise says...
“The unique circumstances that we have all experienced this year has seen a further growth in the mail order side of the business. Due to the limited space available within the Camborne store this has meant that to manage the mail order operation in an efficient and Covid-19 safe way the Camborne store has been only able to operate a click and collect service for visiting customers.”

Chris continues: “We had been looking at a number of options to expand our mail order operation and the opening of our new warehouse has provided the additional space we require, and this will eventually when circumstances allow, the Camborne store to fully open once again.
We are looking forward to recruit and welcome new members to our team, providing much needed employment opportunities at this time.”

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